Privacy Policy

DIA Verde ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the General Data Protection Regulation (GDPR) and Portuguese data protection laws.

Information we collect

We may collect information about you in a variety of ways:

Personal Information: Name, email address, phone number, company name, and other information you provide when contacting us or using our services
Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages
Cookies: We use cookies and similar tracking technologies to track activity on our website (see our Cookie Policy for more details)

How we use your information

We use the information we collect to:

Respond to your enquiries and provide customer support
Send you information about our services (with your consent)
Improve our website and services
Comply with legal obligations
Protect our rights and prevent fraud

Legal basis for processing

Under GDPR, we process your personal data based on:

Consent: When you have given clear consent for us to process your data for specific purposes
Contract: When processing is necessary for the performance of a contract with you
Legal obligation: When we need to comply with a legal obligation
Legitimate interests: When processing is necessary for our legitimate business interests

Data sharing and disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and conducting our business
When required by law or to protect our rights
In connection with a business transfer or merger

Your rights under GDPR

You have the following rights regarding your personal data:

Right to access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data in certain circumstances
Right to restrict processing: Request limitation of how we process your data
Right to data portability: Request transfer of your data to another service provider
Right to object: Object to processing of your data for certain purposes
Right to withdraw consent: Withdraw consent at any time where we rely on consent

Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International data transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Children's privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

DIA Verde
Email: info@dia-verde.pt
Phone: +351-913-443-548

You also have the right to lodge a complaint with the Portuguese data protection authority (Comissão Nacional de Proteção de Dados - CNPD) if you believe we have not addressed your concerns.